World's Best Airport Hotel - Skytrax

Ana Ghoib Syeikh Malaya 1:18 PG

WORLD 'S BEST AIRPORT HOTELS DEFINITIONS:

The Best Airport Hotel Awards recognise the finest airport hotels across the globe. A popular customer survey, over 927,000 airport hotel guests participated, drawn from 87 different nationalities. A total of 375 airport hotels were included in the survey results. Hotel guests nominated their favourite airport hotel based on 16 key performance indicators of their experiences, the criteria including comfort and cleanliness of rooms, standard of food and beverage outlets and hotel staff service Quality. The location and ease of transfer between terminal and hotel was also an important item of customer satisfaction.

Regal Airport Hotel at Hong Kong International Airport has been named as the World's Best Airport Hotel for the second, successive year at the 2012 World Airport Awards held at the Passenger Terminal EXPO in Vienna.

"The defining factors of success for any airport hotel are location, facilities and service and the Regal Airport Hotel is clearly a a hit with customers on all of these fronts. The award as the World's Best Airport Hotel together with the award for Best Airport Hotel in Asia are a real testament off the overall package offered to customers travelling through Hong Kong, and the management and staff should be rightly proud of this success" said Edward Plaisted of SKYTRAX.

"We are extremely proud to have been presented with the SKYTRAX World's Best Airport Hotel Award for the 2nd consecutive year. Our gratitude and appreciation goes to all our guests, friends and associates for their confidence in our product and services and their support extended to us over the years. In recognition of the award, we feel obliged to continuously meet and exceed our guest's expectations. We believe that we have won this award as a result of our location, product and consistent service dominance," said Mr Jan Kirstein, General Manager of the Regal Airport Hotel, Meeting & Conference Centre.

The Sofitel London Heathrow moved up into 2nd place in the global Airport Hotel rankings, with the Crowne Plaza Changi Airport in 3rd. The Langham Place Beijing Capital Airport is ranked in 4th place, with the Novotel Suvarnabhumi Airport Bangkok in 5th.

 

More news click here

Note: Seems like KLIA Airport and Changi Airport Singapore is not listed as winners.